Privacy Policy

At Drabik London ("we", "our", "us"), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website drabik-london.com and purchase our products or use our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

a. Personal Identification Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Device information

  • Website usage and interaction data (via cookies and analytics tools)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Send you order and shipping confirmations

  • Communicate with you regarding customer service

  • Improve our website and product offerings

  • Send marketing emails and promotions (if you have opted in)

  • Detect and prevent fraud

Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers (e.g., DHL, Royal Mail)

  • Email marketing platforms (e.g., Mailchimp)

  • Web analytics tools (e.g., Google Analytics)

  • Legal authorities when required by law

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized ads. You can manage your cookie preferences through your browser settings.

Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority (e.g., the ICO in the UK)

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above or as required by law.

Data Security

We implement appropriate technical and organizational security measures to protect your data. However, no method of transmission over the internet is 100% secure.

International Transfers

Some of our third-party service providers may operate outside the UK or EEA. When we transfer your data internationally, we ensure it is protected by appropriate safeguards.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Effective Date.”